Your Satisfaction, Guaranteed

We know you'll love our smart home security products, that's why we stand behind your purchase.

30-Day Money Back Guarantee

Every new security system and product purchased can be returned for a full refund within 30 days of purchase. If you aren't 100% satisfied, return it for a full equipment refund. We will even pay for return shipping.

First Month Of Service Is Free

As part of our 30-Day Money-Back Guarantee, you will receive your first month of professional monitoring service for free. You can rest easy knowing that we are protecting your home while you are using the BrightSuite app at no risk.

Proactive Care

We look forward to protecting your family and home for many years to come. That's why we do annual check-ins to make sure everything is working as it should be.

We will also ship out replacement batteries, for free, whenever we're notified one of your devices goes into low battery status.

1-Year Limited Product Warranty

Our security systems are made up of the highest quality security and smart home products on the market. That's why we back every product with a 1-year Limited Product Warranty.

satisfaction guarantee